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Forum Discussion
What happens to my bonus space if I upgrade and then downgrade my account?
Hello, I have tariff Basic and in it I have bonuses from Samsung and others, so I have a capacity of around 7 GB. What happens if I switch to the Family tariff and when my kids grow up and I go back ...
Hey Petr Mach, thanks for posting your question.
If you upgrade your account to a paid subscription and then downgrade, you won't lose any of the promotional space you have earned over the years.
That is as long as the space is permanent and not a promotion that expires, which is a different story.
But permanent promos and referrals remain in the account, even if you upgrade and downgrade.
I hope this helps and if you have any other questions, please let us know!
Hannah
Dropbox Staff
Dropbox StaffHey Petr Mach, thanks for posting your question.
If you upgrade your account to a paid subscription and then downgrade, you won't lose any of the promotional space you have earned over the years.
That is as long as the space is permanent and not a promotion that expires, which is a different story.
But permanent promos and referrals remain in the account, even if you upgrade and downgrade.
I hope this helps and if you have any other questions, please let us know!
