You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Sam - The Productioneers
11 days agoNew member | Level 1
We already paid for our Business plan, but now we're being asked to pay again.
Hello Dropbox Support Team and Community,
We are experiencing a critical issue with our Dropbox business account that urgently needs resolution.
Less than a month ago, we encountered a problem wi...
Rich
11 days agoSuper User II
Sam - The Productioneers wrote:... our account has now suddenly been blocked, and we are being prompted to pay again. Additionally, we have found it impossible to get in touch with Dropbox support through any direct channels.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
- https://www.dropbox.com/support/billing-issues
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