You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Khachatur
2 years agoExplorer | Level 3
WD Code Activation
Hi community. I hope to get help from admins about my issue. A couple of months ago I bought a Western Digital SSD and it had Dropbox activational code. Now I want to redeem it and it says that I had...
Khachatur
Explorer | Level 3
This is the whole message I received from WD.
Jay
2 years agoDropbox Staff
Thanks for the image, it looks like this offer is primarily for brand new Dropbox accounts, and existing accounts would have limitations.
Are you trying to activate this code on a new account?
- Khachatur2 years agoExplorer | Level 3
I want to do it on my main account where I had only free trial subscription, it's not really new, it might be a year old account
- Jay2 years agoDropbox Staff
Yes, the offer is currently only available for brand new Dropbox accounts, and not for pre-existing accounts, so it wouldn't be possible to add it to your current account.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!