You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Upgraded Plan Not Reflected
My co-worker upgraded my 2GB personal account to a 1TB account. She submitted the payment. However, my account is still showing only 2GB. I have logged out, restarted my computer, etc., and it does n...
Hope you're doing well, MCSquared22.
Could you try restoring your purchase from your Dropbox app on your Apple device, by following these steps?
In your Dropbox app, tap Account. Tap on the gear icon at the top of your screen to access your settings. Tap on Restore purchases, which should activate your last upgrade.
I have a subscription to the plus plan but my app says I don’t and am out of room. FYI it’s thru Apple iOS and not sure how to connect all accounts. I guess that’s two separate issues but I cannot figure out which if any account has the plus plan active.
Jay
Dropbox Staff
Dropbox StaffHi Jefflebowski, I've merged you to this thread, could you try the steps in the solution provided to see if they help?
