You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rheafirth 's avatar
Rheafirth
New member | Level 2
2 years ago

Upgrade from Plus to Professional through iOS app not reflecting

I upgraded from Plus to Professional 24 hours ago and the change is still not reflecting in my app. I’ve tried logging out, deleting and downloading the app, and restoring purchases. How can I res...
Mobile
Plans
upgrades
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi @Rheafirth, thanks for bringing this to our attention.

 

According to the mobile app, what plan are you currently on at the moment? 

 

Has the payment been deducted from your account?

 

This will help me to assist further!

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