You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
hanfrac
3 years agoNew member | Level 2
Two email addresses - upgraded wrong one
My primary Dropbox account was out of storage. I logged into a second, then mistakenly upgraded the second, which I am not using. Can I somehow merge the second account with the first one? I under...
- 3 years ago
Hi hanfrac,
Actually you can share all content of the primary account to the second one and finally transfer ownership to the receiving account. 😉 About "transfer of one email address to the other", payment is performed no on email context, but on accout one! Yes, you can NOT transfer payment to the other account, BUT can transfer email address between accounts. 🙃 So the second account can look like primary.
Hope this gives direction. 👍
daniel elbo arama
Helpful | Level 6
I think that the best way is just to copy everything from the other Dropbox to your desktop and than reconnect to the Dropbox who is upgraded. And from now on remain connected with this one. It does not really matters... is it? Good luck my friend! 😁
papppan
2 years agoNew member | Level 2
What if I had some shared folders and more the 1TB data being consumed originally?
Transferring would be quite hectic with 1TB, while the access to shared folders
will get messed up both for myself and others. Correct? Any suggestions?
- Mark2 years agoSuper User II
papppan wrote:
What if I had some shared folders and more the 1TB data being consumed originally?
Transferring would be quite hectic with 1TB, while the access to shared folders
will get messed up both for myself and others. Correct? Any suggestions?
The only other thing to do is swap the emails on the accounts. So use a third email to take out the one on the account you didnt upgrade, then replace that on to the one you did.
- Здравко2 years agoLegendary | Level 20
papppan wrote:What if I had some shared folders and more the 1TB data being consumed originally?
...
... and? What's the matter? 🤔
papppan wrote:...
Transferring would be quite hectic with 1TB, ...
If you "transfer" email, it's the same when you have one file 1kB, for instance, and lots of files (1TB or more). In all cases the only thing that changes is the email; the same time, the same "complexity"!
papppan wrote:..., while the access to shared folders will get messed up both for myself and others. Correct? Any suggestions?
Hm...🤔 Only yourself and others self can say that - does it mess up something or not (it's just a feeling, nothing more)! Does email change get you (and others eventually) feel confused? 🧐 I (and probably everybody here) cannot say is this correct or not. There are people passed long term education about such things; you can ask them. 🙂 You should keep the people you're contacting with up about emails (and other accounts) you use (or plan to use); so, to avoid vulnerability related in any way to communication (including email, associated to your Dropbox, but not only).
Good luck.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!