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Forum Discussion

Eckerr's avatar
Eckerr
Explorer | Level 3
3 years ago

Trying to contact support, but can't send the form

I'm trying to contact support concerning a restitution by using the contact form on the website. I've filled in all fields, but when clicking send, nothing happens. I've tried this in two browsers: S...
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cancellations
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  • Megan's avatar
    Megan
    3 years ago

    Hi Eckerr, I just sent you an email, in order for us to have a closer look into this. 

     

    Reply back to me, and we'll take it from there. Cheers! 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Eckerr, I'm sorry to hear about that, let's see how I can help!

 

Would you like to share some additional info in regards to your case? 

 

As for the Support form, have you also tried from an incognito tab on your current browser, while you're signed out of your Dropbox account? 

 

Let me know more, and we'll take it from there. 

Eckerr's avatar
Eckerr
Explorer | Level 3
3 years ago

Hi Megan 

 

Thank you for your answer. Which additional info would you need?

Yes, I’ve tried multiple browsers and incognito mode. 

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