You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
gardenergalore
2 years agoNew member | Level 2
switching from trial to free account without losing photos
My Dropbox free trial is about to end and I want to open a free account. I have photos in my trial account. Can I just convert the trial to a free account? How?
Walter
2 years agoDropbox Staff
Hi there gardenergalore - thanks for using Dropbox and welcome to the Community!
You don't need to open a new account, you'll just need to cancel your trial and once the trial expires, your account will revert back to a free one on the Basic plan that comes with 2 GB of storage.
I hope this helps and please let us know if you have any other questions.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!