You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Switching from mobile subscription to website
Hello, I can’t find any info on if it’s possible to cancel my mobile subscription (Apple) & switch to a website subscription without deleting my Dropbox Plus account. I just want to pay Dropbox direc...
Rich
Super User II
Super User II
J3wil wrote:
I can’t find any info on if it’s possible to cancel my mobile subscription (Apple) & switch to a website subscription without deleting my Dropbox Plus account.
You need to cancel your current subscription through Apple and allow your account to downgrade. Once it's downgraded, you can resubscribe through the Dropbox website.
- I am using over 1TB for storage. Will I lose & have to reupload everything?
- Rich
J3wil wrote:
I am using over 1TB for storage. Will I lose & have to reupload everything?No. Syncing will stop until you resubscribe (because you'll be over quota), but your files will not be deleted and you won't have to reupload anything.
Do you know how long you can be downgraded before they delete your files if you don't resubscribe immediately?
