You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jrm1's avatar
jrm1
Explorer | Level 3
7 months ago

Support doesn't help as I'm trying to upgrade to a Business account.

I have been trying for weeks to get in contact with a sales representative to upgrade to a business account. I have been through the "Chat" service dozens of times where I have "chatted" with "real p...
dropbox business
Payments
Plans
upgrades
jrm1's avatar
jrm1
Explorer | Level 3
6 months ago

Yes, I have received multiple emails with the chat transcripts and notifications that my information has been received. But zero follow up

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!