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uvigtig's avatar
uvigtig
New member | Level 2
12 months ago

Dropbox Basic Extra on top of bonus storage?

Hi,   I just noticed there's a Dropbox Basic Extra plan with 50GB of storage. I already have 20GB on my basic plan because of referrals and other bonus storage. If I subscribe to the Basic Extra pl...
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Ben P.1's avatar
Ben P.1
Helpful | Level 5
12 months ago

Been offered the upgrade to the Basic Extra subscription. I currently have 18GB storage from referrals etc.

 

I can see from the reply to Dropbox Basic Extra on top of bonus storage  that the 50GB will be on top of this.

 

What happens to my current quota if I purchase a Basic Extra subscription then cancel it down the track? Does my storage revert to my current 18GB quota or down to 2GB?

 

thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey there Ben P.1, how are you today? 

     

    You get to keep your existing referrals space no matter how many times you choose to upgrade & downgrade your account.

     

    The only thing that changes is the referral value. Dropbox Basic users earn 500 MB of free storage per referral, up to 16 GB.

     

    If you have any questions, let me know!

    • Ben P.1's avatar
      Ben P.1
      Helpful | Level 5
      12 months ago

      Fab, thanks Megan.

       

      Also as feedback since I figure you're market testing this: I've been waiting for a plan like this for, well, years. And years. I'm not prepared to pay near $200 a year for 2TB of storage I don't need, but I am prepared to pay $40 for 50GB. Sure the cost per GB is vastly more expensive, but that's still $150 more I'd be paying for something I don't need. I already have a paid online backup service, that's not what Dropbox is for me.

       

      Edit: those are prices in Australian dollars not US 🙂

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Gotcha Ben P.1!

         

        I will do everything I can to ensure that your voice is heard & I'll definitely forward your feedback to the appropriate areas so we can continue to improve.

         

        I'll be one post away if you need anything else! 😎
         

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