We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

uvigtig's avatar
uvigtig
New member | Level 2
12 months ago

Dropbox Basic Extra on top of bonus storage?

Hi,   I just noticed there's a Dropbox Basic Extra plan with 50GB of storage. I already have 20GB on my basic plan because of referrals and other bonus storage. If I subscribe to the Basic Extra pl...
FAQ
Plans
Plans and upgrades
Referrals
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

All features on this plan will be identical to the normal Basic plan, including the device limit. The only difference is the quota increase.

Ben P.1's avatar
Ben P.1
Helpful | Level 5
12 months ago

Just came on to ask the same question, having been offered the upgrade to the Basic Extra plan, thanks for your clear reply.

 

Follow-up: if I subsequently cancel my Basic Extra subscription, does it revert to my existing quota (I have 18GB) or would I lose that and go all the way down to 2GB?

    • Ben P.1's avatar
      Ben P.1
      Helpful | Level 5
      12 months ago

      Been offered the upgrade to the Basic Extra subscription. I currently have 18GB storage from referrals etc.

       

      I can see from the reply to Dropbox Basic Extra on top of bonus storage  that the 50GB will be on top of this.

       

      What happens to my current quota if I purchase a Basic Extra subscription then cancel it down the track? Does my storage revert to my current 18GB quota or down to 2GB?

       

      thanks

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hey there Ben P.1, how are you today? 

         

        You get to keep your existing referrals space no matter how many times you choose to upgrade & downgrade your account.

         

        The only thing that changes is the referral value. Dropbox Basic users earn 500 MB of free storage per referral, up to 16 GB.

         

        If you have any questions, let me know!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!