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Forum Discussion

Maple_Lab 's avatar
Maple_Lab
New member | Level 2
2 years ago

Canadian HST (harmonized sales tax) registration number

I live in Canada and I'm trying to claim DB expenses with work, and accounts payable is asking for the HST registration number, since the invoice has HST in the breakdown.    The website only gives...
Billing
FAQ
Payments
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Maple Lab, thanks for bringing this to our attention.

 

I'd recommend logging into your paid account and getting in contact with the support team directly for further assistance.


Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Maple_Lab 's avatar
Maple_Lab
New member | Level 2
2 years ago

Thanks for your response Jay! Here is my ticket number #22812069 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the info, were you signed into your paid account when you submitted the ticket to the support team?

    • Maple_Lab 's avatar
      Maple_Lab
      New member | Level 2
      2 years ago

      Unfortunately no, I am not the admin for my Professional team. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Do you mean a personal Dropbox Professional plan, or a Dropbox Business team? 

         

        Could you have the admin contact the support team in order for them to receive the information required?

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