We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Lamikaball86's avatar
Lamikaball86
Explorer | Level 3
2 months ago

Can you refund my charges and cancel my plan?

Can you please refund charges and cancel subscriptions?
cancellations
Refunds
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Lamikaball86 wrote:
Can you please refund charges and cancel subscriptions?

You should be able to cancel your subscription yourself following these instructions, or these if you purchased though an app store like Apple or Google Play. In most cases, payments for Dropbox subscriptions are non-refundable.

 

Are you having a problem trying to cancel on your own? If so, take a look at your Plan page. What plan does it say you're on? How are you being charged? Is it a credit card, PayPal, etc., and do you see a reference to Apple or Google?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!