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Forum Discussion
shady mohamed
3 years agoExplorer | Level 3
problem in my credit card billing
hello
my credit card expire date is on 07/2022 which means that it still valid until 31/7/2022
so why i cannot pay my subscription for period from 27/6/2022 to 27/7/2022 ??
i tried...
- 3 years ago
Hmm, I see.
Do you have any other payment method available perhaps, or even PayPal, so that we can give that a go, as a test?
shady mohamed
Explorer | Level 3
thank you for reply
i use chrome browser so i downloaded firefox and tried again
unfortunately it didnt work
here a screenshot for the error
thank you
Nancy
3 years agoDropbox Staff
Hmm, I see.
Do you have any other payment method available perhaps, or even PayPal, so that we can give that a go, as a test?
- shady mohamed3 years agoExplorer | Level 3
ok
i tried different card and it worked
thank you
- Nancy3 years agoDropbox Staff
Perfect! I’m glad that worked.
I’ll be around the forum, if you need something else.
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