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monika1987's avatar
monika1987
New member | Level 2
8 months ago
Solved

płatność za subskrypcję - How can I identify which account a payment belongs to?

Dzień dobry Jak znaleźć konto powiązane z płatnością? Dodam, że standardowe narzędzie do szukania nie przyjmuje polskich numerów transakcji
Billing
Payments
  • SantiagoDBX's avatar
    SantiagoDBX
    9 months ago

    Hola sergioauad 

     

    Ten en cuenta que cambiar el nombre de una carpeta no elimina archivos de tu cuenta. 

     

    Para poder restaurar los archivos por eventos, tienes la página de eventos de la cuenta.

     

    Ahí, tendrás todos los eventos de tu cuenta, desde los últimos a los anteriores.

     

    Revisa si encuentras el evento que necesitas restaurar, haz clic en él y haz clic en "restaurar archivos " arriba a la derecha.

     

    Por último, revisa si se trata de una carpeta compartida que se ha dejado de compartir en tu sección de compartido .

     

    Con estos pasos, espero que des con los archivos que necesitabas. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hej monika1987!

 

Czy mogę wysłać Ci e-mail, żebyśmy mogli przyjrzeć się temu bliżej?

 

--

 

Hey monika1987!

 

Can I send you an email, in order for us to have a closer look into this?

monika1987's avatar
monika1987
New member | Level 2
8 months ago

Tak, proszę wysłać. Tylko jak podać adres? Bo znika kiedy go wpisuję

removed

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hej monika1987, właśnie wysłałam wiadomość na Twój adres e-mail powiązany ze społecznością.

     

    Zobaczę się tam!

     

    --

     

    Hey monika1987, I just sent an email to your Community-linked email address.

     

    I'll see you there!

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Dodam, że standardowe narzędzie do szukania nie przyjmuje polskich numerów transakcji ","body@stringLength":"153","rawBody":"

Dzień dobry

\n

Jak znaleźć konto powiązane z płatnością? Dodam, że standardowe narzędzie do szukania nie przyjmuje polskich numerów transakcji

","kudosSumWeight":0,"postTime":"2024-09-02T07:38:30.891-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Billing","text":"Billing","time":"2022-10-10T09:34:32.059-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Payments","text":"Payments","time":"2018-07-16T04:16:22.804-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:792387_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":461},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:792387":{"__typename":"Conversation","id":"conversation:792387","solved":true,"topic":{"__ref":"ForumTopicMessage:message:792387"},"lastPostingActivityTime":"2024-09-03T02:49:10.327-07:00","lastPostTime":"2024-09-03T02:49:10.327-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:792387":{"__typename":"ModerationData","id":"moderation_data:792387","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:792387_2":{"__typename":"Revision","id":"revision:792387_2","lastEditTime":"2024-09-02T08:45:13.940-07:00"},"ForumReplyMessage:message:792551":{"__typename":"ForumReplyMessage","id":"message:792551","conversation":{"__ref":"Conversation:conversation:792387"},"uid":792551,"revisionNum":2,"author":{"__ref":"User:user:1868493"},"readOnly":false,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"subject":"Re: płatność za subskrypcję - How can I identify which account a payment belongs to?","editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:792551"},"parent":{"__ref":"ForumReplyMessage:message:792549"},"body":"

Tak, proszę wysłać. Tylko jak podać adres? Bo znika kiedy go wpisuję

removed

","body@stringLength":"106","rawBody":"

Tak, proszę wysłać. Tylko jak podać adres? Bo znika kiedy go wpisuję

removed

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Hej monika1987, właśnie wysłałam wiadomość na Twój adres e-mail powiązany ze społecznością.

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Zobaczę się tam!

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--

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Hey monika1987, I just sent an email to your Community-linked email address.

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I'll see you there!

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2024-09-03T02:49:10.327-07:00","lastPublishTime":"2024-09-03T02:49:10.327-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":348},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:792387/message:792554","customFields":[],"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"visibilityScope":"PUBLIC","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"ModerationData:moderation_data:792551":{"__typename":"ModerationData","id":"moderation_data:792551","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:792549":{"__typename":"ModerationData","id":"moderation_data:792549","status":"APPROVED","rejectReason":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"ForumReplyMessage:message:792549":{"__typename":"ForumReplyMessage","id":"message:792549","revisionNum":1,"uid":792549,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"conversation":{"__ref":"Conversation:conversation:792387"},"subject":"Re: płatność za subskrypcję - How can I identify which account a payment belongs to?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:792549"},"body":"

Hej monika1987!

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Czy mogę wysłać Ci e-mail, żebyśmy mogli przyjrzeć się temu bliżej?

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--

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Hey monika1987!

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Can I send you an email, in order for us to have a closer look into this?

","body@stringLength":"651","rawBody":"

Hej !

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Czy mogę wysłać Ci e-mail, żebyśmy mogli przyjrzeć się temu bliżej?

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--

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Hey !

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Can I send you an email, in order for us to have a closer look into this?

","author":{"__ref":"User:user:1148275"},"isEscalated":null,"postTime":"2024-09-03T02:33:21.359-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":2},"Revision:revision:792551_2":{"__typename":"Revision","id":"revision:792551_2","lastEditTime":"2024-09-03T02:47:38.733-07:00"},"QueryVariables:ReplyList:message:792551:2":{"__typename":"QueryVariables","id":"ReplyList:message:792551:2","value":{"id":"message:792551","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744039679000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1744039679000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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