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Forum Discussion
Is it possible to get a refund for a Dropbox for Business purchase?
Here's the full story.
In January 2105, I worked for a company and signed up for DropBox for bussiness account using my work email address. In March 2015, I left the company and lost access...
Chicklet5 wrote:
I hope dropbox can help me resolve this issue - the second account was just a mistake.
Have you contacted them yet? If not, you need to.
Open your ticket here: https://bit.ly/cm-support
Track your ticket here: https://dropbox.zendesk.comOr, if you have a Dropbox for Business account, use the phone number found in your admin console under Help.
Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users).
Tom, thanks for your input.
It's strikes me how DropBox support and whoever is making the decision behind the scenes about the refund is failing to see the whole picture.
That’s a bad business practice and lack of common sense. I’m still hoping they will refund the money back onto my credit card. If not, I’ll have to contact my credit card provider.
Cheers
.
