You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

1004965's avatar
1004965
Explorer | Level 3
5 months ago

I'm paying for a subscription, but can't access the account.

I realized I have a duplicate Dropbox account with a recurring subscription. I need to close or downgrade this account, but I can't log in because that email address no longer exists (from 7 years ag...
cancellations
Dropbox Plus
Payments
1004965's avatar
1004965
Explorer | Level 3
5 months ago

Thanks Mark for that info -- I sent a message via that link and am waiting to see if there's a solution.

  • 1004965's avatar
    1004965
    Explorer | Level 3
    5 months ago

    Support was able to resolve this -- thanks Mark for the pointer!

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