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Forum Discussion
I'm not able to upgrade my plan
Hi, i'm trying to upgrade my plan to the Professional one (now there's a 30days free period and I would like to join it), but when the Paypal window pop-up, I give dropbox the access to my Paypal acc...
Ok, i finally manged to upgrade my plan. I did it on the Dropbox App and it worked immediately. Thank you again for your help!
Hi, thank you so much, i tried but it constantly fails after the Paypal payment. I tried with a different browser and incognito mode, but nothing changed. What should I do?
Jay
Dropbox Staff
Dropbox StaffAre you certain that your account is on a free trial? Can you see the trial from this page on your account?
Did you activate the trial via the Dropbox site directly, or via the mobile app?
No, in this moment i'm in the free version of Dropbox, but I would like to upgrade it to the plus/pro depending on what's the one withe the 30 free trial.
So in this page i click on "esegui l'upgrade", then i follow all the steps to register the account and plan (i have thee 3Tb version for free for 30 days, i select the monthly payment, select Paypal as payment method, then the Paypal window pop-up, i compile the all the information then when i click on "accept and buy" the dropbox home page appears but it always shows me the notification "upgrade your plan"
Ok, i finally manged to upgrade my plan. I did it on the Dropbox App and it worked immediately. Thank you again for your help!
- Jay
No worries, glad to have helped out!
Enjoy your weekend!
