You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I want to get a refund for my payment
I made a dropbox Sign account early last year in 2023/07/06, because I want to transfer some documents to others. I think there was a free version, or a free trial that I may have signed up for.
B...
Hello! I purchased a Dropbox monthly subscription and would like to cancel it but when I went to 'manage my subscription page', I couldn't find the cancel button but accidentally changed it to a yearly subscription. Can I request a refund? I reached out the support team but with no response. Thank you!
- Rich
Super User II
stevep24 wrote:
I purchased a Dropbox monthly subscription and would like to cancel it ... Can I request a refund?You can try contacting Support, but in most cases, subscription fees are non-refundable.
To contact Support, visit the Support page while signed in to your account and you'll see an option for billing issues. If you already have contacted support and you have a ticket number, reply here with it and a Dropboxer may be able to check on its status.
