You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jxt10's avatar
jxt10
New member | Level 2
5 months ago

I want to get a refund for my payment

I made a dropbox Sign account early last year in 2023/07/06, because I want to transfer some documents to others. I think there was a free version, or a free trial that I may have signed up for. B...
cancellations
Refunds
Tgreen4816's avatar
Tgreen4816
New member | Level 2
19 days ago
I didn't want this refund my money
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    19 days ago
    Tgreen4816 wrote:
    I didn't want this refund my money

    You can easily cancel a subscription yourself. Just follow the steps listed in this help article. In most cases, payments for Dropbox subscriptions and team member licenses are non-refundable.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!