You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jxt10's avatar
jxt10
New member | Level 2
5 months ago

I want to get a refund for my payment

I made a dropbox Sign account early last year in 2023/07/06, because I want to transfer some documents to others. I think there was a free version, or a free trial that I may have signed up for. B...
cancellations
Refunds
Zaina 's avatar
Zaina
New member | Level 2
I would like to refund my money
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi Zaina , thanks for posting here today! 

 

Can you follow the steps mentioned here, in order to open a ticket with our Support, please? 

 

Once you do that, feel free to send me the ticket number reference, in order for me to locate it on my end. 

 

Thank you! 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!