You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

theDDSguy's avatar
theDDSguy
New member | Level 1
13 days ago

I want a refund after my account was upgraded from a trial

I am experiencing an issue with Dropbox after previously subscribing to a free trial of Dropbox Essentials. On the day the subscription was set to renew, I requested assistance from Dropbox to cancel...
andrea1987's avatar
andrea1987
New member | Level 1
13 days ago

I am having the same problem.  I tried to delete my account and cancel the subscription, but there was an expired credit card on my account.  I thought I removed it, but it's still there.  I was charged $216.00.  I am in this loop of trying to get some kind of support, but all of the "support options" don't have any links or ways to find anyone.  My only thought is to call the credit card company.  I'm so frustrated too!  I'm interested to find out if anyone has any ideas on how to get this fixed!

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