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Forum Discussion
susiek
3 years agoExplorer | Level 3
I closed my account. Can I open it again to recover files?
I closed my account , can i reopen and get all my files ?
- 3 years ago
Hey susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.
If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable.
I hope this clears things up and let us know if you have any other questions.
Mark
3 years agoSuper User II
No, sorry, once an account is closed its permanently removed and all data is deleted.
- susiek3 years agoExplorer | Level 3Can Dropbox retrieve deleted files?
- susiek3 years agoExplorer | Level 3In other words, can Dropbox retrieve deleted data?
- Walter3 years agoDropbox Staff
Hey susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.
If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable.
I hope this clears things up and let us know if you have any other questions.
- susiek3 years agoExplorer | Level 3Thanks for your response.
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