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Forum Discussion
I am being charged for a Dropbox account that I do not have
Is there anyway to get in touch with an actual human at Dropbox? I am being charged monthly for Dropbox account that I do not have, and I cannot for the life of me get an actual person to help with t...
Hi,
I am being charged for an account I do not have access to. A colleague left my work, leaving with the account, changed the login and continues to use my payment details. I have no contact with him at all. I have contacted to bank to stop payments yet they persist yearly. The only option is to close my bank account which I do not want to do. Please can someone contact me so I can get my details removed. I can supply transaction details etc.
Thank you 🙏🏻
I am being charged for an account I do not have access to. A colleague left my work, leaving with the account, changed the login and continues to use my payment details. I have no contact with him at all. I have contacted to bank to stop payments yet they persist yearly. The only option is to close my bank account which I do not want to do. Please can someone contact me so I can get my details removed. I can supply transaction details etc.
Thank you 🙏🏻
Mark
Super User II
Super User IIYour bank should be doing that for you - especially if you say the authorisation has been removed.
However, via Dropbox the ONLY way to do this is at www.dropbox.com/support while not logged in if you are not a paying member yourself. An incognito window may be better.
