You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

blruhe's avatar
blruhe
Explorer | Level 3
10 months ago

I am being charged for a Dropbox account that I do not have

Is there anyway to get in touch with an actual human at Dropbox? I am being charged monthly for Dropbox account that I do not have, and I cannot for the life of me get an actual person to help with t...
cancellations
downgrade
Payments
Refunds
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey jxt10 - sorry to hear about this.

 

Would it be OK if we reached out via email to have a further look internally at this point?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Thanks for the cooperation jxt10 - you've got :envelope: 

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