You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I am being billed for an account tied to an email address that no longer exists.
I have been getting billed for an account that has not been used in years and that I do not have access to. I can't log in to change the password or close the account because the email address was de...
Thanks, Rich. I've tried that method multiple times to no avail.
It would be nice if the card issuers were required to allow consumers to opt-in to CAU services. I see the obvious benefits to card issuers and merchants, but the practice isn't great for consumers.
Nancy
Dropbox Staff
Dropbox Staffneedsomehelp, just to clarify, the Dropbox plan you’d like to cancel was upgraded via www.dropbox.com and not iTunes or Google Play, correct?
If yes, then I may be able to further assist.
Yes, Nancy. The plan was purchased directly through dropbox in 2015 or 2016.
- Megan
I just created a ticket on my end for you in order for us to have a closer look into this needsomehelp.
Reply back as soon as possible, and we'll take it from there!
