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Forum Discussion
I accidentally upgraded my Dropbox account. How can I get a refund?
I am 80 yrs and accidently signed up for more than the basic dropbox plan. I need help in getting a refund
Is there a phone number I can call?
- Rich
Super User II
jlr3 wrote:
I am 80 yrs and accidently signed up for more than the basic dropbox plan. I need help in getting a refund ... Is there a phone number I can call?
There is no phone number.
Are you sure you signed up and paid for a subscription? Check your Plan page. What plan does it say you're on?
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
