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Forum Discussion
sebastian12
3 years agoExplorer | Level 3
HP+Dropbox promotional offer activation problem
I recently bought a HP Envy 360 and signed up for the HP+Dropbox 100 BG promotional offer. I received the email saying it would be applied to my Dropbox account. But there was some confusion about th...
- 3 years agoHi sebastian12, welcome to our Community!
As Mark said, if you deleted the account, then I'm afraid you also deleted the promotional space along with it.
I hope this clarifies.
sebastian12
Explorer | Level 3
Okay, I'll keep my fingers crossed and wait for a while longer! Thanks anyway Mark.
Megan
3 years agoDropbox Staff
Hi sebastian12, welcome to our Community!
As Mark said, if you deleted the account, then I'm afraid you also deleted the promotional space along with it.
I hope this clarifies.
As Mark said, if you deleted the account, then I'm afraid you also deleted the promotional space along with it.
I hope this clarifies.
- jagut20023 years agoExplorer | Level 3
Can you please help me set up the hp and Drop Box promotion? It is a pop up on my computer "Get 25 GB of Drop space for one year with your new HP. We are having trouble connecting. Please try again later to claim your Dropbox promotion." thanks
- Megan3 years agoDropbox Staff
Hi jagut2002, I'd be happy to help!
Have you tried rebooting your device? If I were you, I'd also check to make sure my connection was working correctly, and had no issue.
If the same message persists, send me a screenshot, so I can have visual too.
Let me know more. Thanks!
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