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Forum Discussion
HP+Dropbox promotional offer activation problem
I recently bought a HP Envy 360 and signed up for the HP+Dropbox 100 BG promotional offer. I received the email saying it would be applied to my Dropbox account. But there was some confusion about th...
- Hi sebastian12, welcome to our Community!
As Mark said, if you deleted the account, then I'm afraid you also deleted the promotional space along with it.
I hope this clarifies.
Oh no! 😞
I had a bad feeling that was going to be the answer I get but I was hoping there would be something I could do to salvage the situation.
Thanks for your reply Mark!
Is there no way to get in touch with someone @Dropbox who might be able to help with the situation?
- Mark
Super User II
Hopefully somebody from here will comment tomorrow - but, I've already seen them say this before. Space is not transferable at all - so it cannot be transferred from that old account
Jay will hopefully pop up at some point
Okay, I'll keep my fingers crossed and wait for a while longer! Thanks anyway Mark.
- Megan
Dropbox Staff
Hi sebastian12, welcome to our Community!
As Mark said, if you deleted the account, then I'm afraid you also deleted the promotional space along with it.
I hope this clarifies.
