You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kaviani's avatar
kaviani
New member | Level 2
5 months ago

How to delete my billing info (bank account) and unsubscribe from Pro?

Hi I want to Delete my billing info (bank account) from my account and unsubscribe to Pro account. I don't want to be charged. How can I delete my card information? Thanks
Billing
cancellations
Payments
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi kaviani, welcome to our Community! 

 

All you have to do is to cancel your plan using these steps. 

 

Once you do this, your plan will downgrade to the Basic, free one on its renewal date. Once that happens, your billing info will automatically be removed from our system and the account itself.

 

I hope this helps, let me know if you have any questions! 

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