You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jackiehawaii
10 months agoExplorer | Level 4
How can I verify that my Quicken coupon was added?
quicken coupon code did not add more dropbox space that I can see, How can I verify?
Hannah
Dropbox Staff
Hi there, jackiehawaii, thanks for reaching out to us.
You should be able to see all your quota extras in the plan tab of your account settings.
Do you see the space added by the Quicken coupon?
Keep me posted.
jackiehawaii
10 months agoExplorer | Level 4
FYI: i just purchased Quicken Premier good April 1, 2025 on amazon.
This same dropbox problem happened last yer. Dropbox ended up adding the 5gb. Quicken support was of no help.
The dropbox code quicken said to use was: removed
that is code that said " already used"
- Nancy10 months agoDropbox Staff
Hi jackiehawaii, and sorry to jump in here.
Did you receive right from the first try an error that the Quicken code has been redeemed or did you also get another type of error?
- jackiehawaii10 months agoExplorer | Level 4Said it was redeemed 1st try. Same happened last year. Not sure now if quicken or Dropbox added the extra 5gb last year. I was on phone today with quicken for over an hour. Their conclusion was it’s a Dropbox problem. I have used quicken since they started in late 80s and with Dropbox since their start. Love them both- but this problem with the free 5gb space seems to stick around. Thanks for helping out.
- Nancy10 months agoDropbox Staff
Thanks for sharing more info, jackiehawaii! Can I log a ticket for you then? I’d like us to check this internally.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!