You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AlickH's avatar
AlickH
New member | Level 2
3 months ago

How can I cancel a recurring payment to Dropbox?

I downgraded my Dropbox account a month or so ago from Plus to Basic as I retired from work and no longer needed it. However, the monthly payment is still being taken from my account by Dropbox. As i...
cancellations
FAQ
AlickH's avatar
AlickH
New member | Level 2

Hello again. I have a ticket ID come through on an acknowledgement email. The number is #24407619

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for the info, I've gone ahead and prioritized the ticket to expedite matters on your behalf.

  • AlickH's avatar
    AlickH
    New member | Level 2
    3 months ago

    Thank you! 🤞👍

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