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Forum Discussion

EstherD's avatar
EstherD
New member | Level 2

I've been trying since yesterday to cancel my trial professional membership to no avail. Can i please get a real person to assist me. I have followed all of the can responses and stil the cancel trial button is not working. My trial ends tonight.

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi there EstherD, thanks for reaching out to us. I moved your post here, as other users have been expressing a similar concern. 

 

Have a look at what they mention and, if you're still having trouble cancelling your trial, check your options to contacting our Support team from here for a better look into this. 

 

If you have any trouble along the way, just give us a nudge. Cheers!

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