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EstherD's avatar
EstherD
New member | Level 2
5 years ago

I've been trying since yesterday to cancel my trial professional membership to no avail. Can i please get a real person to assist me. I have followed all of the can responses and stil the cancel trial button is not working. My trial ends tonight.

 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi there EstherD, thanks for reaching out to us. I moved your post here, as other users have been expressing a similar concern. 

     

    Have a look at what they mention and, if you're still having trouble cancelling your trial, check your options to contacting our Support team from here for a better look into this. 

     

    If you have any trouble along the way, just give us a nudge. Cheers!

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