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Forum Discussion
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
I have been trying cancel my Trial. I click the button and nothing happens.
I cannot Downgrade to a lesser plan either.
I do not require the the current plan and do not wish to be charged for it.
I have tried clicking the button in multiple different browsers and nothing happens; beyond the button clicking. It stays on the same screen.
Please cancel the trial Prior to be me being charged for it.
I have resolved this issue.
I had to disconnect my group and revert my work account to a full personal account. After I did this I was able to click Cancel
