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Forum Discussion

carlos5701's avatar
carlos5701
New member | Level 2
3 years ago

How can I ask someone to join a family Plan?

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 
  • Rich's avatar
    3 years ago

    carlos5701 wrote:

    I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 


    Did you invite him as a member of your Family Plan, or did you just invite him to a shared folder? If you invited him to a shared folder, he needs to have enough space in his account to hold the entire folder.

     

     

    If you're trying to invite him to join a family account, be sure to follow the steps listed here:

     

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