You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Vedran111
9 months agoExplorer | Level 4
Fraud - account charged without permition or upgrade
Hi, On the 22 March, my account was charged 119,88€ which was not made or approved by me. I have a basic plan of 2GB and last time I used my account was 9 years ago. I checked and it seems that I ...
Vedran111
Explorer | Level 4
I did not authorise any charge. The charge was made over paypal. I contacted paypal and they said that there was no unauthorized use.
Mark
9 months agoSuper User II
So PayPal are saying that you did it. If you didnt you need to go back to them because your account is at risk - if they are buying things here they are going to do it elsewhere.
If you DID do it then you need to follow https://help.dropbox.com/plans/refund
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!