You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
email not being sent to email account to cancel subscription
Hello,
I need to get in touch with someone in support to cancel my subscription. It keeps telling me that an email to set a password to cancel the subscription is sent to our email but it has not....
Rich
Super User II
Super User II
rutlandpet wrote:
I need to get in touch with someone in support to cancel my subscription. It keeps telling me that an email to set a password to cancel the subscription is sent to our email but it has not.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
