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Forum Discussion
Dropbox Bill $216.11 -- But I Didn't Want It!
I've tried to unlink this automatic billing but with no success. I don't even remember signing up for a Trial that turned into a PRO Plan or whatever it says. How did this even happen? Before I could...
wow, that was quick. Dropbox immediately helped my via the chat and fixed the issue. Thank you so much, David. Consider me a happy customer!
I'm in the same boat! I couldn't figure out how to cancel on time. Now I've been charged $212.93 and when I finally figured out how to request a refund, the webpage keeps freezing or not accepting the submit button when I click on it. I'm so frustrated. I can't afford this program and most importantly I won't be using it because I don't need it or know how to use it.
- Hannah
Dropbox Staff
Sorry to hear you're having trouble with this, Not happy right now.
Have you tried to contact our support team? Since you have a paid subscription, you can either email or chat in, to be assisted.
I hope this helps!
