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Simsmvs's avatar
Simsmvs
Explorer | Level 3
2 years ago

Dropbox app store subscription problem

Subscribed through app store for dropbox plus subscription and even tried the restore through dropbox "restore purchases" but nothing seems to reflect as it is still in basic plan. Is there any other...
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago
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Hi Simsmvs, I hope you're doing well! 


Can I send you an email, in order for us to have a closer look into this?

Simsmvs's avatar
Simsmvs
Explorer | Level 3
2 years ago
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Yes please!
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago
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    Hey Simsmvs! Please check your email address, and reply back to me. I’ve logged you a ticket.

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Subscribed through app store for dropbox plus subscription and even tried the restore through dropbox \"restore purchases\" but nothing seems to reflect as it is still in basic plan. Is there any other way to solve it?

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Dropbox app store subscription problem","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:732790"},"parent":{"__ref":"ForumReplyMessage:message:732785"},"body":"Yes please!","body@stringLength":"11","rawBody":"Yes 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Hi Simsmvs, I hope you're doing well! 

\n


Can I send you an email, in order for us to have a closer look into this?

","body@stringLength":"326","rawBody":"

Hi , I hope you're doing well! 

\n


Can I send you an email, in order for us to have a closer look into this?

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Hey Simsmvs! Please check your email address, and reply back to me. I’ve logged you a ticket.

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Hey ! Please check your email address, and reply back to me. I’ve logged you a ticket.

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