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Forum Discussion

Sethabish's avatar
Sethabish
Explorer | Level 3
11 months ago

Couldn't redeem 100gb promotional offer

I bought a new hp laptop and i got 100gb for 12 months as promotional offer, but after reinstalling that 100gb is gone. How to get it back?!
Promotions
Storage space
Sethabish's avatar
Sethabish
Explorer | Level 3

Yes, it is after i redeemed the offer and i logged in using the same email id used for redeeming.

Still no luck.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Did you receive an email confirming that the promotion was activated on your account? 

  • Sethabish's avatar
    Sethabish
    Explorer | Level 3
    11 months ago

    no i didn't, but in my Dropbox it showed 102gb of storage

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