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TMSS's avatar
TMSS
New member | Level 2
23 days ago

Confused after creating a Business trial - how can I see the plan pricing?

Hello, I signed up and it appears that I have a business plan. I thought I was signing uip for a free account.  I am now being asked for a CC or my account will expire.  I host about 3 images her...
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TMSS's avatar
TMSS
New member | Level 2
23 days ago

The plan says Dropbox Business Trial

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    23 days ago

    Thanks for the screenshot, TMSS.

    So, this basically means that if you don't add billing info so that your trial renews to a paid subscription, your Business plan will expire.

    If that happens, your plan will go into what we call a "locked state".

    You can see more info about that and what to do if that happens here.

    I hope this helps clarify things and if you need more info on our pricing and plans, you can take a look at this page.

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I thought I was signing uip for a free account.  \n I am now being asked for a CC or my account will expire.  \n I host about 3 images her...","body@stringLength":"486","rawBody":"

Hello, I signed up and it appears that I have a business plan. I thought I was signing uip for a free account. 

\n

I am now being asked for a CC or my account will expire. 

\n

I host about 3 images here so that they can be used on email signatures. I am trying to determine what the plan price is so I can decide if it's even worthi t of if I should figure out another way to host those images. 

\n

Can anyone provide info.

\n

 

\n

Thanks,

","kudosSumWeight":0,"postTime":"2025-04-01T11:54:28.711-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Billing","text":"Billing","time":"2022-10-10T09:34:32.059-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:dropbox business","text":"dropbox business","time":"2022-10-25T07:42:00.782-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Plans","text":"Plans","time":"2018-07-19T04:58:12.082-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:828693_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":32},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hello, I signed up and it appears that I have a business plan. I thought I was signing uip for a free account. 

\n

I am now being asked for a CC or my account will expire. 

\n

I host about 3 images here so that they can be used on email signatures. I am trying to determine what the plan price is so I can decide if it's even worthi t of if I should figure out another way to host those images. 

\n

Can anyone provide info.

\n

 

\n

Thanks,

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The plan says Dropbox Business Trial

 

","body@stringLength":"423","rawBody":"

The plan says Dropbox Business Trial

 

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Confused after creating a Business trial - how can I see the plan pricing?","moderationData":{"__ref":"ModerationData:moderation_data:828719"},"body":"

Thanks for the screenshot, TMSS.

\n

So, this basically means that if you don't add billing info so that your trial renews to a paid subscription, your Business plan will expire.

\n

If that happens, your plan will go into what we call a \"locked state\".

\n

You can see more info about that and what to do if that happens here.

\n

I hope this helps clarify things and if you need more info on our pricing and plans, you can take a look at this page.

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