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Forum Discussion

Peter_Fa's avatar
Peter_Fa
New member | Level 2
2 years ago

Change email address for Invoice

Hi! How can I change the contact / the mailadresse where the invoices are sent to? We have a Dropbox Business Advanced Account.   Thanks in advance.   Best regards   Peter
Admin Console
dropbox business
Invoices
Payments
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Welcome aboard the forum, Peter_Fa! 

 

To do this, you’ll need to become a billing admin on this Business team. Are you already an admin, by any chance? 

 

If yes, then what you need to do is to insert your billing info via the Billing tab of your Admin Console (even if it’s the same payment method as before). 

 

Otherwise, the existing team admin will need to appoint you billing admin of the team, so that you can change the email address showing on your Business invoices.

 

I hope this helps, but I’m here if you need something else.

  • Peter_Fa's avatar
    Peter_Fa
    New member | Level 2
    2 years ago

    Hi Nancy!

    Thanks for your answer. I'm Team-Admin so I actually didn't understand if I'm allowed to do that. Additionally I've transfer your informations to German because my userinterface is in German 🙂 And I realy dont know if my translations are correct

    Maybe you have some screenshots for me?

     

    I find two tabs in the billing section of the admin console: Manage plan (in German "Abo verwalten") and payment data (in German "Zahlungsdaten).

    Where would I find this "billing info"?

     

    Thank you very much for your help!!!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Peter_Fa, would you like for me to send your thread to a German agent, since we have a specific department? 

       

      I think they'd be able to guide you in your preferred language. 

      • Peter_Fa's avatar
        Peter_Fa
        New member | Level 2
        2 years ago

        Oh yes, that would be nice - thanks in advance!

         

        Best Regards

         

        Peter

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