You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't contact support team
I wrote my question in detail about a week ago, and I even couldn't find my own question, but finally I found my question in "subscription" menu that I couldn't understand why "購読" in Japanese even though I have not subscribed anything. Anyway, I found my question, but no one answered. I described the detail. I was able to talk on the phone to the official DropBox staff member in Japanese before, but I couldn't find the access to the support now.
- Unfortunately, no.
- Nancy
Dropbox Staff
Alright, let’s have a look.
You mentioned that you were on a phone call with our support team, right? Were you on a paid subscription at the time, and your Dropbox account got downgraded during the call?
In case you have a ticket number, please pass it on to me here, and I’ll be glad to have a look.
