You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't cancel plan based on instructions
Can anybody tell me how to cancel my Dropbox subscription? The instructions are not not good and I can't reach them by phone. This is ridiculous
Unbelievable... ever other paragraph there's an upgrade option.. NO WHERE is there an option to cancel..or a phone number...
- Rich
Super User II
Ctdorsa wrote:
Unbelievable... ever other paragraph there's an upgrade option.. NO WHERE is there an option to cancel..or a phone number...Open this link. What plan does it say you're on? If it says Basic, then the account you're signed into is not on a paid subscription so there's nothing to cancel.
If that's the case but you're still paying for a subscription, use the credit card charge lookup tool to identify the account you're paying for.
