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Forum Discussion

Zeishan's avatar
Zeishan
Explorer | Level 3

Hello everyone, 

last month i bought a subscription on dropbox, November 21. now I don't remember the email address for that paid account.

i do have the card which I paid, and gmail id through which I made the payment.

 

 

please guide.

Thanks 

Zeishan's avatar
Zeishan
Explorer | Level 3
2 years ago

Hello everyone, I cant sign in to my dropbox paid account, I forgot login credentials. I have a subscription for my credit card. I have the transactional ID, but the system doesn't recognize that transaction ID. please help.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Zeishan, no worries, I am here to help! 

     

    Can I send you an email, in order for us to have a closer look into this, please? 

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