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Forum Discussion
haraanargya
3 years agoExplorer | Level 3
Cannot join family account
Hello, i'm trying to join to a family account. But everytime i click the invitation link, it shows error like this
haraanargya
Explorer | Level 3
Hi Nancy,
Thank you for responding.
I've tried using chrome and firefox, but non of them are working. Any other suggestions?
Jay
3 years agoDropbox Staff
Hi haraanargya, could you try having the Family manager delete the invite and re-invite you to the family again?
- haraanargya3 years agoExplorer | Level 3
- Jay3 years agoDropbox StaffWhat type of account are you on currently? You can see this info on this page on your account when you login.
- haraanargya3 years agoExplorer | Level 3
Jay its dropbox basic plan
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