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Forum Discussion
Cancel a previous colleague's Dropbox plan. How can I do this?
Hi -
I work at a company where someone has had a subscription for 3 years but does not have access to their account and it is linked to their business credit card. I am trying to reach out to someo...
Thanks Rich. Unfortunately, we went through those directions and it still didn't resolve how we should cancel the subscription, without signing into the account. I think we need DropBox intervention in order to get this account subscription cancelled.
There is a second piece where I really need to retrieve receipts as we work for a state agency, but have not been able to do that as well.
- Megan
Dropbox Staff
Hi there, tylergwright, welcome to our Community!
No worries, I just opened up a ticket on my end for you, in order for us to have a closer look into this.
I'll see you there, thanks!
Appreciate the help Megan!
