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Forum Discussion
Can you refund my charges and cancel my plan?
Can you please refund charges and cancel subscriptions?
- Mark
Super User II
Refunds are only issued where legally required Lamikaball86 . You can get all info at https://help.dropbox.com/plans/refund and if needed contact support at www.dropbox.com/support.
Am I able to get a refund?
- Mark
Lamikaball86 wrote:
Am I able to get a refund?
Did you read the articles listed?
You will also need to contact Dropbox for an official answer, but, as has been said they only issue where there is a legal obligation to do so.
- Rich
Lamikaball86 wrote:
Can you please refund charges and cancel subscriptions?You should be able to cancel your subscription yourself following these instructions, or these if you purchased though an app store like Apple or Google Play. In most cases, payments for Dropbox subscriptions are non-refundable.
Are you having a problem trying to cancel on your own? If so, take a look at your Plan page. What plan does it say you're on? How are you being charged? Is it a credit card, PayPal, etc., and do you see a reference to Apple or Google?
